My experience of Virgin is not good.My wife is a reuglar flyer to Hong Kong and usually goes with Air NZ. Great airline and no problems.Had to use Virgin and never will again. Economy is vastly inferior and they wouldn't let me her upgrade her seat for the return trip, when I called from the UK, even to Upper Class because they would only speak to the traveller.Normal data protection stuff. I think it extraordinary that a business will prevent a husband giving his wife a surprise by selling an upgrade and thus making more money.Sorry Virgin but if your employ autonomons we won't b be flying with you, because that suggests that we're just another punter rather than a valued customer.

by Jeswil 07:11:25 PM 2012.12.08